We don't accept every client. We choose the brands we can do our best work for. The vetting process below is how both sides find out before anyone signs.
Because we strictly limit our roster, we guarantee that Kendall King personally oversees the strategy on your project. No outsourcing.
Our infrastructure is reserved exclusively for vetted partners. That covers the high-speed dedicated servers your site runs on and the advertising networks we buy through.
Every client in "The Lab" is held to the same high standard, so your brand sits in good company from the first day.
Submit your brand's current numbers and where you want to take it. We read each one for intent and ambition.
A close structural review of your current digital and sonic assets to find the bottlenecks.
A direct strategy call with our Lead Architect to finalise your roadmap.
Your brand moves onto our infrastructure and the build begins.
The things people want to know before they pick up the phone, answered without the sales gloss.
Kendall reviews every application personally, usually within one business day. If it looks like a fit you get a call booked to talk through scope and numbers. If it isn't, you get a straight answer instead of silence.
Every project gets a fixed quote before any work begins, based on what you actually need rather than a package that almost fits. Tell us about the project in the form and you get a straight number back, usually inside one business day. Nothing lands as a surprise on an invoice.
Most projects kick off within two weeks of the agreement being signed. If you are up against a launch date, say so in your application and we will tell you honestly whether we can hit it.
No. We keep the roster small on purpose because the work suffers when it isn't. Expect a real conversation about fit before anyone talks about contracts.
If you are ready to raise your standard, contact our Lead Architect directly to begin the vetting protocol.
Lead Architect & Founder